Micro Advantage has been Northeast Ohio’s trusted technology partner since 1982.
We handle your IT so you can focus on your business — from day-to-day managed services and cybersecurity to cloud migrations, Microsoft 365, and custom application development. Whatever your technology challenge, we build solutions around your goals.
Managed services provide proactive monitoring, maintenance, and support to keep IT systems secure, stable, and running efficiently. By outsourcing day-to-day IT management, businesses can reduce downtime, control costs, and focus on their core operations.
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Security is built into every MAI engagement. From one-time risk assessments to full managed detection and response — we protect your business aligned to CIS Controls and NIST CSF.
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A scalable, reliable communications network is crucial to the success of your business. Outdated technologies and poorly managed configurations lead to downtime that impacts revenue and reputation.
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AI in the workplace is here today. MAI is already deploying Microsoft 365 Copilot for clients — bringing AI into Word, Excel, Teams, and Outlook. A broader AI integration practice with custom automations and solutions is in active development.
Services Include
• Microsoft 365 Copilot — licensing, deployment, and adoption training
• Copilot data governance & security setup
• M365 AI feature activation across your tenant
• Custom AI workflow automation
• Custom AI integrations for your existing systems
• AI readiness assessments
Our development team delivers truly tailored, client-driven solutions — not slightly modified standard packages. Custom web, mobile, desktop, and database applications built around your exact workflows and goals.
Services Include
• Custom website design
• Web application development
• Mobile app development (iOS & Android)
• Desktop application development
• Database development
• Systems integration & automation
Executive-level technology leadership on a fractional basis — roadmaps, vendor management, budget planning, and board-level guidance without the cost of a full-time CTO.
Strategic Services
• Technology planning & roadmaps
• Budget forecasting
• Vendor management & negotiation
• Policy development
• Cybersecurity strategy
• E-rate alignment & guidance
Why It Matters
• Executive-level technology leadership without adding full-time staff
• Ensures technology investments align with your business goals and budget
• Helps maintain sustainable, long-term infrastructure growth
Hardware services include the selection, procurement, installation, and support of computers, servers, and networking equipment to keep business operations running smoothly.
Services Include
• Workstation & server procurement
• Networking hardware sourcing & installation
• Security hardware & appliances
• Hardware configuration & deployment
Structured cabling provides a standardized, organized network infrastructure that supports data, voice, and video systems throughout a facility. A well-designed cabling system improves reliability, simplifies maintenance, and ensures scalability for future technology needs.
Services Include
• Cat5e / Cat6 / Cat6A copper cabling
• Fiber optic installation
• Patch panel design & management
• IDF / MDF build-outs & cleanup
• Cable management & labeling
Modern business phone systems that cost less and work better than legacy phone lines. From hosted VoIP and IP PBX to Microsoft Teams Calling — MAI designs and deploys communications systems that grow with your organization.
Services Include
• Hosted VoIP solutions
• IP PBX deployment
• Microsoft Teams Calling
• IP phone hardware & provisioning
• Emergency & overhead paging integration
Supporting educators by delivering dependable, high-performing technology environments that enhance teaching and learning.
Key Benefits
• Reduce IT Overload — We extend your staff and eliminate bottlenecks.
• Improve Classroom Technology Reliability — Keep devices, networks, and apps performing.
• Build a Future-Ready Infrastructure — Scalable systems that support modern learning.
• Strengthen Security & Compliance — Stay protected and meet state/federal requirements (FERPA, CIPA, E-rate).
Asset Disposal services of end of life and surplus equipment is part of the total Micro Advantage Solution. Disposal services ensure the safe and compliant removal of outdated or unused IT equipment. Proper disposal protects sensitive data, meets environmental regulations, and promotes responsible recycling practices.
Talk to an MAI engineer about what's right for your business or district.
